Do you have a question or need help? Here is the best way to get in touch with the HistoryExtra team.

Subscriptions

If you are a subscriber, you can manage many common requests in My Account, including:

  • Updating your address
  • Updating your payment details
  • Renewing your subscription
  • Cancelling your subscription
  • Checking your subscription status

Missing an issue?

If your latest copy hasn’t arrived, the quickest way to request a replacement copy or credit is by completing the form in the 'Help' button (see instructions below). Our team will review your request and arrange a replacement or credit as soon as possible.

Contact us using the help form (recommended)

The quickest way to reach our Customer Service team is through our online help form.

➡️ Click the “Help” button in the bottom-right corner of your screen to submit a request.

You will see a small help widget like the one shown below.

📌 Please have your subscriber number ready

You can find your 10-digit subscriber number (starting with 40 or AS) on:

  • your renewal letter
  • the address label on your magazine packaging
  • Your order confirmation email

Phone support

Our phone lines are currently experiencing high call volumes, so wait times may be longer than usual.
Where possible, we recommend contacting us via the 'Help' button in the bottom-right corner of your screen for the fastest response.

Telephone:

  • UK: 01233 560607 (9am–5:30pm, Monday to Friday)
  • US/Canada: (610) 510-6690 (9am–5:30pm EST, Monday to Friday)

All other correspondence (magazine, website, apps, feedback)

If you have comments, questions or feedback about our magazine, website or apps, we would love to hear from you.

📌 Please note: the contact details in this section cannot support subscription-related queries – for subscription help, please use the Help button above

Editorial

Send us a letter
Email: letters@historyextra.com
or write to: Letters, HistoryExtra magazine, Immediate Media, Eagle House, Colston Avenue, Bristol BS1 4ST

We welcome your letters, while reserving the right to edit them. We may publish your letters on our website. Please include a daytime phone number and, if emailing, a postal address (not for publication). Letters should be no longer than 250 words.

Tel: 0117 300 8699
Email: historymagazine@historyextra.com

Advertising

Sarah Luscombe
Senior Brand Executive
Tel: 0117 300 8530
Email: Sarah.luscombe@immediate.co.uk

HistoryExtra Weekend Events

Email: events.team@immediate.co.uk

Complaints

If you have a legal complaint or are concerned about a contribution to our website, please read our complaints escalation page.

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